Shipping & Returns
Ecoexist X Bea Bond jewellery delivery times are 4-6 weeks.
We aim to keep our carbon footprint low and we post orders twice a week, we will send you shipping confirmation then please allow 5-7 working days to receive your package.
Shipping costs may vary according to your country starting from 5.70 euros for a tracked parcel in Belgium. To see the shipping costs to your country please proceed to checkout.
If your order is urgent let us know. We are a small company and pride ourselves on a personal service so we will be happy to offer alternative shipping options for you.
We use B Post and our delivery times are based on their tracked delivery predictions.
Please note: outside the EU, the buyer is responsible for any import or customs fees that may apply.
We want happy customers!
In order to make an exchange or return, goods must be returned to us in their original packaging, in a saleable condition, with labels intact and accompanied by the purchase invoice. We must receive the goods within 14 days of the purchase date.
Items must be returned unworn in perfect condition.
Customers are responsible for the return shipping charges
When we receive your items we will process refunds immediately, but please allow up to 14 days for funds to be credited back to your account. We will be happy to refund you the amount you paid for the items but not the postage to or from our offices.
If you have worn the goods or if they have been damaged after purchase then unfortunately we will not be able to refund or exchange them.
To return or exchange goods please contact us first you will then receive instructions via email. Please not send anything without contacting us first.
Sale items cannot be refunded, only exchanged for another item or credit note. Unfortunately we cannot cover cost of returns unless item is faulty.
Please note Bea Bond does not accept liability for shipping loss or damage of returned goods or any international duties and taxes
We accept Visa (credit and debit cards), MasterCard (credit and debit cards) and American Express.
We also accept Paypal.